MBA

Employee Engagement & Levels of Employee Engagement Employee engagement happens when, as per Armstrong, (2017) “ people are committed to their work and to the organization ”. “Employee Engagement is the emotional commitment an employee has to the organization and its goals” Kevin Kruse (nd). Gallup, (nd) defines engaged employees as those who are involved in, enthusiastic about and committed to their work and workplace. There could be many definitions to Employee Engagement, yet it means the same. If proper, adequate engagement is not involved, lesser the job satisfaction and higher the costs.   As identified by Gallup (2006), Employee Engagement has three levels: Engaged Employees Disengaged Employees Actively Disengaged The diagram below helps to give a better understanding on the distribution of employees in the different levels of engagement. Image 1: Engaged Employees – work with...

Image 1   What is Performance Management? As clearly stated by Armstrong (2017)   Performance Management is “ The continuous process of improving performance by setting individual teams and goals which are aligned to the strategic goals of the organization, planning performance to achieve the goals, reviewing progress, and developing the knowledge, skills and abilities of the people ”. Four elements of Performance Management 1.        Agreement 2.        Feedback 3.        Positive Reinforcement 4.        Dialogue Principles of Performance Management 1.        Be honest and open – for good performance management, good relationship is vital 2.        Keep it simple – keep the emphasis on the development of performance and paperwork simple 3.   ...